Communication
Omnichannel Messenger
Connect anywhere, track everything
Reach customers on the apps they already use, straight from the Salesforce record, with every interaction logged automatically.
- Multi-channelWhatsApp, Viber, Telegram, Signal, Messenger, Botim, Beeper, and FaceTime for Leads, Contacts, Accounts, and Opportunities.
- Outbound from the recordStart conversations without switching apps.
- Automatic loggingEvery message and call lands on the right record.
- Smart contact selectionRouting based on record relationships.
- Video meeting launcherGoogle Meet and Microsoft Teams, instant or scheduled.
- Mobile firstBuilt for phones, complete on desktop.